MANČEV, Mirjana.
 Service Quality Management in the Libraries at the University of Niš Faculties Using the VIKOR Method.
<strong>Infotheca - Journal for Digital Humanities</strong>, [S.l.], v. 14, n. 1, p. 15-25, mar. 2024.
ISSN 2217-9461.
Available at: &lt;<a href="https://infoteka.bg.ac.rs/ojs/index.php/Infoteka/article/view/360" target="_new">https://infoteka.bg.ac.rs/ojs/index.php/Infoteka/article/view/360</a>&gt;. Date accessed: 03 july 2024.